LiveZilla, the Next Generation Live Help and Live Support System connects you to your website visitors. Use LiveZilla
to provide Live Chats and monitor your website visitors in real-time. Convert visitors to customers - with LiveZilla!
Download LiveZilla 3.2.0.1 now...
Visitor Monitoring
Live Chats / Live Help
100% Customizable
Runs on your Server
What our users say
GeoTracking
WebCam Support
Easy Installation
Unrivaled Pricing
Realtime Visitor Monitoring
LiveZilla's integrated real-time visitor
monitoring feature enables you to see
instantly, who´s on your site. See who
referred your visitors, where your
visitors are from, what keywords were
used to find your site and the path by
which they navigate your website.
Gather valuable marketing information
and interact with your site. Your
Operators can fully customize the
visitor view inside the LiveZilla Client
to include critical information such as:
» Navigation history
» Referral Information
» Geo Location (Country,Region,City)
» Landing page
» Last active time
» Time on site (for each page)
» Number of visits
» Number of pages visited
» Screen resolution
» Network name & ISP... and more
Live Chats / Live Help
Turn visitors into customers: Create a
more personal connection with your
website visitors before your competition
does. Increase your sales and customer
satisfaction. Don't lose customers due to
unanswered questions anymore. Eliminate
being a victim of regular shopping cart
abandonment instantly. Give superior
customer support service and increase
the efficiency of your support department
at a single blow.
» Website Push
» Global Canned Messages
» File Transfers (bidirectional)
» E-Mail Transcripts
» HTML Richtext
» Global Chat History / Archive
» Chat Transfer
» Operator to Operator Chats
» Department/Group Chats
» Typing Notification
» No Plugins/Applets to Download
100% Customizable
You can fully customize all visual
aspects of the Chat Window on the
Visitor's side in order to match your
corporate colours and design. The LiveZilla
Server and the Visitor Chat Window are
Open Source, which gives developers
the freedom to apply modifications or
even new functions. Furthermore, you
can fully integrate LiveZilla with your
Website or CMS.
» Open Source
» API
» Editable Templates/Images
» Customizable Company Logo
» Pass Thru User/Visitor Information
» Customizable Chat Button
» Customizable Messages/Texts
» Customizable Chat Invitation
» Customizable Start Chat Form Fields
» Customizable Alert Box
Runs on your own Weberver
Hosting your Live Help solution on a
third party server means loss of control
over your sensitive business and customer
information. It also means permanent
costs you can avoid. LiveZilla runs on your
own webserver - no subsequent payments
and 100% control over your data.
» 100% Availability
» 100% Control over your information
» No running expenses
Until now, I have installed LiveZilla for about 20 of my customers and all of them were just fascinated by it. My highest recommendations!
Mirjam Leister
Freelancer, Berlin
While others seem only to care about marketing and sales, the LiveZilla team is highly focused on their product. We had a feature request and they added it like requested in less than a week. Where else can you find that today?
Denis Van Leeuwen
The Hague Software
If you have regular customer enquiries and want to be closer to your clients, then LiveZilla is an excellent business solution!
LiveZilla GeoTracking
LiveZilla is able to resolute the Geo
Location (based on IP-to-location) for
the visitors on your website. See the
visitors Hometown, the regarding Region
and the Country. Each visitor is displayed
on a zoomable World Map (powered by
Google MapsŪ). The visitors you are
currently chatting with will be highlighted.
1. Local Installation
Download the latest Full Version of LiveZilla and run the setup routine. You will find an icon named LiveZilla Server Admin on your desktop. Start the LiveZilla Server Admin and proceed to step 2.
2. Create a LiveZilla Server
The second step is to create a LiveZilla Server. The LiveZilla Server Admin will support you to create and setup the server and tranfer its files to your webserver.
3. Integrate with your Websites
Once you have finished step 2 you can start integrating LiveZilla with your website(s). Copy the Chat Button Code and paste it into your website source.
Is LiveZilla really free?
Yes LiveZilla is free. You can use it on as many Servers as you like with as many Operators as you have - even for commercial use!
Is there something I have to pay for?
No, all Live Help / Visitor Monitoring functions can be used for free. However, we offer some modifications (Premium Options) which are useful for major websites. Read more
