LiveZilla - Installation Guideline

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LiveZilla Installation Guide

	The LiveZilla installation process in three steps!
	LiveZilla is not a hosted solution, which means that LiveZilla needs to be installed on your local computer (step 1) and on your webserver (step 2) as well. The LiveZilla installation on your webserver is called the LiveZilla Server. Once you have finished step 1 & 2 you can proceed to the final step, which is to integrate LiveZilla with your website(s) (step 3).

	Local Installation
	Download LiveZilla and run the setup routine. You will find an icon named LiveZilla Server Admin on your desktop. Start the LiveZilla Server Admin and proceed to step 2.

	Create a LiveZilla Server
	The second step is to create a LiveZilla Server. The LiveZilla Server Admin will support you to create and setup the server and tranfer its files to your webserver.

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	Integrate with your Websites(s)
	Once you have finished step 2 you can start integrating LiveZilla with your website(s). Copy the Chat Button Code and paste it into your website source.

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Please follow our security recommendations below:

»	Use a separate MySQL User Account with a secure password (> 10 chars, alphanumeric) and make sure that the LiveZilla MySQL User has only access to the LiveZilla database.
»	Use a separate Web-User and make sure that the LiveZilla Web-User has only file permissions within the LiveZilla folder.
»	Always use strong passwords (> 10 chars, alphanumeric).
»	Use only HTTPS/SSL for all connections.
»	Change the username of the LiveZilla Administrator (don't use administrator, admin, root ...) and don't use the administrator account for external chats.
»	Backup your data regularly.
»	Never use outdated versions of LiveZilla, apply all updates as soon as they are released.

Need additional help? Having problems?

» Having problems after updating? Please read this

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